Book or cancel driving lesson

24/7 with your appointment planner


With the appointment planner in your FAHREN LERNEN app, you can request and cancel driving appointments 24/7.
 

Requirements

  • FAHREN LERNEN app
     
  • The push notification in your FAHREN LERNEN app must be activated under Authorisation.
     
  • The contents of your app must be refreshed by pulling the screen down under To-do (pull-to-refresh).
     
  • Your credit balance on your driving school account must be sufficient for confirmed and newly requested driving appointments.
     
  • If you have not yet reached the minimum age for your driving licence, please note when requesting a driving appointment that the practical exam may be taken at the earliest 1 month before reaching the minimum age.
     

Request a driving appointment

  • In your FAHREN LERNEN app under To-Do, you can use the small blue icon in the bottom right-hand corner to request your driving appointments from our customer service team.
     
  • Select your driving instructor or simulator below. Driving lessons on our drive easy simulator should take place before driving lessons in real traffic. Please note the "Training procedure" for the drive easy simulator.
     
  • You can only request driving appointments of 90 minutes each. A driving appointment consists of 2 driving lessons of 45 minutes each.
     
  • You do not need to make a special request for a test drive or special lesson. You simply request a driving appointment and decide with your driving instructor what you will drive during this appointment.
     
  • You can request driving appointments up to 8 hours before start.
     
  • You can request driving appointments up to 6 months in advance.
     
  • You can also request 2 driving appointments per day.
     
  • In the BASIC type of training, a maximum of 1 driving appointment per week is provided.
     
  • In the BALANCED training type, a maximum of 3 driving appointments per week are provided.
     
  • In the INTENSIVE training type more than 3 driving appointments per week are provided.
     
  • If you book more driving appointments than are planned in your booked training type, you will be booked an upgrade to this training type. In the case of an upgrade, only the difference between the two basic amounts will be booked.
     
  • Happy Hour driving appointment Mon - Fri 7.30 am to 4.30 pm.
     
  • Premium driving appointment Mon - Fri 4.30 p.m. to 11.00 p.m. and Sat.
     
  • If you see no free driving appointments in your app, there are no free driving appointments in this period.
     
  • Only your driving instructor can judge your level of performance. Ask him whether you should request further driving appointments or cancel driving appointments that have already been confirmed.
     

Driving appointment confirm

  • Your requested driving appointment will only be confirmed if your credit balance is sufficient for this and already confirmed driving appointments.
     
  • The higher your credit balance, the more requested driving appointments can be confirmed for you. At the end of your training, any credit balance will be transferred back to you.
     
  • You will receive a push notification for each confirmed driving appointment request.
     
  • Check your confirmed (booked) driving appointments: App LEARN TO DRIVE -> To-Do -> Practice
     

Driving appointment reject

  • If your credit balance is not sufficient for your requested driving appointment and already confirmed driving appointments, your request will be automatically rejected by your FAHREN LERNEN app.
     
  • You will receive a push notification for every rejected appointment request.
     
  • Your FAHREN LERNEN app calculates for a driving appointment (mix of training lesson and special lesson).
    Class B: 180 €
    Class A, A2, A1, BE: 200 €
     
  • Please transfer an advance payment in your desired amount to your driving school. Also available as a real-time bank transfer. Incoming payments are checked several times a day.
     
  • After you have received the payment confirmation from us by e-mail, please request your driving appointment again with your FAHREN LERNEN app.
     
  • Your current credit balance: App FAHREN LERNEN -> More -> Document folder -> Finances
     
  • If your requested vehicle is already booked for this driving appointment, your request will unfortunately be rejected by your FAHREN LERNEN app. Please ask for an alternative date or time.
     
  • Check your confirmed (booked) driving appointments: App LEARN TO DRIVE -> To-Do -> Practice
     

Driving appointment cancel

  • You can only cancel a driving appointment up to 72 hours in advance in your FAHREN LERNEN app.
     
  • If you do not cancel a confirmed driving appointment within the deadline, this driving appointment will be booked as a missed lesson in accordance with the training contract.
     
  • A driving appointment cannot be cancelled by email, WhatsApp, text message or telephone.
     
  • A medical certificate (sick note) does not release you from the obligation to pay for the driving appointment that was not cancelled on time.
     
  • Only your driving instructor can judge your level of performance. Ask him whether you should request further driving appointments or cancel driving appointments that have already been confirmed.
     
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